This course aims to provide participants with the knowledge and skills necessary to carry out audits of management systems against ISO 9001:2008, in accordance with ISO 19011. By the end of this course, participants will be able to:

• Describe the purpose of a quality management system and explain the eight principles of quality management
  
  
• Explain the purpose, content and interrelationship of the ISO 9000 family of Standards
  
  
• Interpret the requirements of ISO 9001 in the context of an audit
  
  
• Plan and conduct an audit in accordance with ISO 19011
  
  
• Report on the audit in a manner that adds value to the organization
  
  

Profile

This course meets the training requirements for certification as an IRCA quality management system auditor and comprises interactive sessions, workshops and role-play exercises. Participants are expected to have some understanding of the content, application and implementation of the ISO 9000 family of standards.